Customer Journey.

Our Processes

Customer Journey

Step 1

Enquiry

From initial phone call or email, our customer service focused team will be on hand to help you. We will ensure we capture your initial requirements and key contact information to book in a survey with one of our surveyors.

Step 2

Survey

Surveying new projects is one of our favourite things to do! We love to meet you in person or via Zoom to discuss your project in more detail. Our surveyors are offer you expert advise and guidance to suit your vision, needs and budget.

Step 3

Pricing

Once the survey is complete we will go away to price up the project for you including a cost breakdown. We apply provisional sums for works specialist suppliers initially. We then arrange to meet to discuss the initial costs to review the detail of what has been allowed for verses the initial request and budget, along with recommended changes that may help your project based on our years of experience in the industry.

Step 4

Contract Award

Once we have been awarded the project, we will get to work to begin planning the start date and project timeline for you. A simple contract will be created to detail what work is going to be done, when it will be happening and how much it will cost. We use contracts provided to us by The Federation of Master Builders to ensure we are fair and abide by the FMB’s robust code of conduct. A deposit payment is required to book in the project and fund the initial cost outlay during the planning and project commencement.

Any design work or provisional sums will be worked through during the mobilisation stage before we commence works.

Step 5

Project Delivery

This is the exciting part!

We have the project planned and ready to go. A project manager and site leads are assigned with the project fully resourced through the life cycle of the project. Our Project Management process outlines the process of how we create your vision into reality!

Step 6

Satisfaction Review

We pride ourselves on the results of our hard work to achieve customer satisfaction. We focus on the customer experience and quality of work, including reviewing the work completed by our team. A snagging list is produced to ensure we capture everything that is needed before handing this over to you.

Step 7

Photos & Testimonials

Following the project completion and customer review session, we love to take some completion photos to showcase our work which we will share with you. Testimonials go a long way in helping us reach out to future clients to tell them about how we work and what they can expect from working with JAS. We have achieved fantastic testimonials and awards including becoming finalists at the Bristol Life and Bristol Property Awards.

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Our Services

Design

Our design work is a great tool to help you visualise an end product whether it be a new build, extension, home changes of bespoke made furniture.

We work with you to add our expert advice on creating useable space to suit your needs and style of living.

Extending your home is a big decision, we make sure it suits your needs and is in keeping with your own style.

Quality

JAS have a unique approach whereby we work with our clients in partnership to look at best value for money solutions. We do this by using our wide knowledge base and wealth of experience to help guide them to a decision to suit their desired outcome and project budget.

Transparency

We are your one stop shop building services company within both traditional and modern building design. Quality is at the forefront and precedence of all our projects alongside our professional, structured and sensible approach.

Family run

Established since 2010, JAS Building Services is a family business that spans 2 generations. Based in North Bristol, we are high quality refurbishment & renovation specialists.

Latest Projects

Timber Framed Extension & House Renovation

£75,001 to £100,000

Designed by FIT Architects, this was a very interesting project using modern building methods and products. The Architect had real attention to detail to the design…

Project Maya – Home Extension and Renovation

£200,000

We extended this home at the front, side and rear of the property.

Willow Place

Want to talk to us about your project?

We'd love to help you on your dream project, whether it's in the design phase or you're ready for work to get going, our team are on hand to offer expert advice and help guide you to ensure you can maximise your project success, on budget, on time and to the highest standards possible

Book a free consultation